Senior Program Manager - Healthcare Portfolio (Remote Flexibility)
Company: Abt Global Inc.
Location: Rockville
Posted on: April 28, 2024
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Job Description:
The World at Abt
Solving the world's most pressing issues and improving the quality
of life for people worldwide is what we do every day at Abt.
Creating a more equitable world is no small task, but we are driven
by big challenges.
We are a team of 3,000+ people in over 50 countries working in
unison and focused on the bigger picture. Only by sharing our
commitment and energy do we affect change and push the boundaries
of what's possible. We welcome diverse ideas, backgrounds, and
viewpoints - joining Abt means access to exceptional thinkers at
the top of their game.
To thrive at Abt is to embrace flexibility and collaboration. Our
open culture allows you to balance your work and personal life as
needed to optimize personal well-being. Creating a more equitable
world starts from within - we look after people around the world,
and we'll do the same for you.
Ready to embrace rewarding and meaningful work? Now's your
chance.
The Opportunity
As the Senior Program Manager, you will work closely with Abt's
Healthcare Portfolio Vice President and agency-specific Client
Account Leads to manage day-to-day operations of the portfolio and
support execution of key client projects. You are responsible for
protecting the current client base, managing the delivery of
client-centric solutions, demonstrating an understanding of the
clients' unmet needs and supporting portfolio operations. The
Program Manager applies their client and domain-specific knowledge
to help Abt tailor solutions, working across the firm with the
capability organizations, the corporate business development
organization, and Abt departments to ensure client success,
contract growth, and financial performance.
Core Responsibilities
General Operations
Plan and monitor day-to-day operations to ensure smooth progress
across operational and financial activities toward strategic
goals.
Oversee portfolio-wide projects and initiatives; bring together
stakeholders and help drive decisions.
Provide project planning and management for portfolio projects and
initiatives, including annual account planning processes.
Disseminate information and communicate ideas on behalf of the
Portfolio and Account Leads to internal and external
stakeholders.
Provide ad-hoc analysis and decision support.
Develop and/or document internal processes for communications,
operations and other portfolio needs with appropriate team
members.
Project Delivery
Manages day-to-day client interactions with stakeholders. Develops
and fosters lasting professional relationships with client
personnel.
Works closely with Project/Task leads to ensure delivery teams meet
all contract obligations/deliverables. Serves directly as
Project/Task lead on specific contracts where appropriate.
Identifies and escalates project delivery risks by delivering
regular project health reviews to the client account lead.
Stakeholder Engagement
Manages relationships with the Government's key contracts staff.
Works with Abt Contracts Department to address all contractual
obligations.
Engages with solution architects and other experts across Abt's
capability lines to craft effective, responsive solutions that
address the client's unmet needs and operating realities.
Supports critical client conversations on projects and captures, to
include helping to understand and interpret the "voice of the
customer", manage issues, address points of customer
dissatisfaction, and gain the customer's assessment of Abt
performance.
Business Development
Partners with portfolio lead, client account leads, client
solutions architects, project leads, and business development
executives to develop and execute growth strategies, including
building and executing on a pipeline of opportunities (e.g.,
through demand generation and marketing); also assists in building
strategic relationships with other firms, consultants, and
organizations.
Supports/leads opportunity identification, qualification, capture,
and proposal development; helps to craft effective capture and win
strategies and frequently serves on proposal color review teams to
ensure that win strategies are incorporated into proposals.
Works with Abt's Marketing and Communications Team to create and
maintain relevant marketing materials, including social media and
website content.
What We Value
Senior Program Manager: Bachelor's Degree + 12 years of relevant
experience or Master's degree + 10 years of relevant experience or
PhD + 8 years of experience OR the equivalent combination of
education and experience.
Program Management Director: Bachelor's Degree + 15 years of
relevant experience or Master's degree + 12 years of relevant
experience or PhD +10 years of experience OR the equivalent
combination of education and experience.
5 - 7 + years of relevant Project or Program management experience
is required, including running large complex federal contracts
PMP certification is strongly preferred.
Direct knowledge and experience working with CMS is required.
Extensive knowledge of and experience working with various contract
vehicles and the federal procurement and acquisition process.
Demonstrated success expanding client relationships and achieving
financial and growth metrics on a portfolio of project-based
work.
Ability to coordinate and build relationships with diverse
stakeholders and client executives.
Experience developing reports, briefings, and decks and presenting
to clients in a professional and influential manner.
Ability to work independently with minimal guidance and to meet
deadlines.
Excellent interpersonal, communication, customer relationship
skills with the ability to have crucial conversations.
Ability to gain alignment amongst stakeholders to ensure a clear
path forward.
Commitment to Abt's values and its mission to improve health and
well-being for people worldwide, and to Abt's commitment to
centering equity as the cornerstone of our identity.
What We Offer
We foster an environment where you can Thrive Your Way. Our
innovative programs are designed to help balance your work and
personal life. The approach toward your wellbeing centers around
comprehensive benefits, flexible schedules, and professional
development.
Abt Global Inc. is an Affirmative Action/Equal Opportunity employer
committed to fostering a diverse workforce. Abt provides
market-competitive salaries and comprehensive employee benefits.
Local candidates strongly encouraged to apply.
This position offers an anticipated annual base salary range of
approximately $121,000 to $222,000 and may vary by ten percent
depending on candidate geographic location. Salary offers are made
based on internal equity and market analysis.
Disclaimer: Abt will never ask candidates for money in exchange for
an offer of employment.
#LI-HYBRID #LI-REMOTE #LI-TS1
Keywords: Abt Global Inc., North Bethesda , Senior Program Manager - Healthcare Portfolio (Remote Flexibility), Healthcare , Rockville, Maryland
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