Sales Associate
Company: Fluent Cannabis Care
Location: Hanover
Posted on: May 12, 2024
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Job Description:
Job DescriptionCansortium Inc is a vertically integrated
cultivator, processor, formulator, and retailer of Premium Cannabis
Products currently operating in Florida, Pennsylvania and Texas as
Fluent Cannabis. Our purpose is to compassionately provide patients
access to the highest level of medical cannabis in an unrivaled,
professional healthcare environment with outstanding customer
service. Patient care always comes first at Fluent and our
standards, practices, and performance is unmatched.We are looking
for leaders who want to work alongside great talent and create a
positive work experience for their team. We are focused on
continuous improvements, which creates development opportunities,
engaged feedback, and increased contributions towards our goals as
a leader in the medical cannabis industry.Find out more at
www.getfluent.com. Follow us on LinkedIn.ROLE SUMMARYAs a Curator,
you are a salesperson and will be the first point of contact for
our customers when they enter the store, you will help to create
the energy and excitement around Fluent products, providing the
right solutions and providing the knowledge needed for patients to
safely use our products. You understand that the Fluent dispensary
is dedicated to delivering a customer experience thats unlike any
other. It starts with you reviewing a doctors recommendation and
with the support of your store team members, you match those needs
with the right products that meet those needs. You will sell
effectively, and every day is an opportunity for you to turn
another Fluent visitor into a loyal Fluent customer.KEY
RESPONSIBILITIESProvide exceptional customer service while meeting
and/or exceed sales goals. Increase dispensary, team and personal
sales over a given continuum.Ability to deliver great customer
experiences in any environment and to be invigorated by constant
personal interaction Use available resources efficiently to assess
the customers health conditions and needs Escalate unresolved
issues to the appropriate supervisor. Assist on deliveries as a
Health Educator Conduct inventory count and sales reports.Record
details of each customer interaction and any actions takenFollow up
on all customer issues requiring additional researchMaintain
adequate knowledge of the product guide and fully understand the
benefits of Medical Cannabis Communicate with Director of Retail
Operations, General Manager and/or Customer Service Manager
regarding status of issues, as applicable.QUALIFICATIONS/EXPERIENCE
Previous experience with customer service desiredSales experience
Working knowledge of MS OfficeSKILLS/INTERESTSMust be a
multitasker, with the ability to work on several requests
simultaneously without losing focusOrganization and initiative,
good communications skills, proactive, problem-solving, time
management, discretion and confidentiality are essential
attributesAbility to build good relationships. There will be
frequent contact with people, either face to face or by telephone
or emailTeamwork- collaborating with others to improve overall
standards of work and serviceExcellent written and verbal
communication skillsAbility to prioritize and integrate a proactive
approach to assignmentsSales skillsWORK ENVIRONMENTThis job
operates in a professional office environment. This role routinely
uses standard office equipment such as computers, phones,
photocopiers, filing cabinets and fax machines.PHYSICAL DEMANDSThe
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. While performing the duties of this job, the
employee is regularly required to speak and hear. The employee
frequently is required to stand at a workstation for extended
periods; walk; use hands to handle or feel objects, tools or
controls; reach with hands and arms and ability to work on iPad,
laptop or desktop for extended periods of time reading, reviewing
and analyzing information and providing recommendations and
summaries to patients. Must be able to effectively communicate with
others verbally and in writing. Employee may be required to
occasionally lift and/or move moderate amounts of weight, typically
less than 25 pounds. Regular and predictable attendance is
essential.POSITION TYPE / EXPECTED HOURS OF WORKThis position
regularly requires long hours and frequent weekend work.REQUIRED
EDUCATION and EXPERIENCEOne+ years sales experiencePREFERRED
EDUCATION and EXPERIENCEDispensary-related experience a
plusADDITIONAL REQUIREMENTSPer state law, must be at least 21 years
of age.Must successfully complete a comprehensive background
check.Must be able to pass drug screenOTHER DUTIESPlease note this
job description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required
of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.AAP/EEO
StatementFluent is an equal-opportunity employer and we welcome
applications from all backgrounds regardless of race, color,
religion, sex, ancestry, age, marital status, sexual orientation,
gender identity, disability or any other classification protected
by law.FLUENT participates in E-Verify. All applicants must be
legally authorized to work in the United States and will be
required to submit proof of such eligibility.Please note: Only
shortlisted candidates will be contacted.Keywords: Cannabis Jobs,
Retail, Dispensary, Customer Serviceby Jobble
Keywords: Fluent Cannabis Care, North Bethesda , Sales Associate, Sales , Hanover, Maryland
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