Service Department Administrative Assistant

Company: Orion Talent
Location: Beltsville
Posted on: November 11, 2024

Job Description:

Position Details:

--- Title: Service Department Administrative Assistant
--- Location: Beltsville, MD
--- Shift: Monday - Friday, 8am to 5pm
--- Travel: Minimal
--- Compensation: $65-80k
--- Benefits: Health insurance and paid vacation as well as opportunities to grow within the company

Position Description:

--- Work closely with the Glass and Door Operations Managers on client scheduling, ensuring manpower, equipment, and materials are in place for smooth project execution
--- Use email templates and AI tools to respond quickly and efficiently to client inquiries, maintaining high standards of service while streamlining communication
--- Facilitate communication between office and installation crews, fostering a positive and respectful work environment
--- Build leadership skills to effectively command respect and support the installation teams, providing guidance and managing crew schedules as needed
--- Coordinate project details with clients, providing clear and timely updates to enhance client satisfaction
--- Maintain organized project documentation, tracking job progress, status updates, and client communication history

Requirements:

--- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
--- Familiarity with email management, including the use of templates and AI tools for efficient client response
--- Exceptional organizational skills and attention to detail
--- Excellent communication and interpersonal abilities, capable of working with office staff and field crews
--- Ability to prioritize tasks and adapt to changing schedules in a deadline-driven environment
--- Positive attitude with a proactive approach to problem-solving and a strong willingness to learn

Keywords: Orion Talent, North Bethesda , Service Department Administrative Assistant, Administration, Clerical , Beltsville, Maryland