PATHWAY OF HOPE CASE MANAGER
Company: The Salvation Army Eastern Territory
Location: Lancaster
Posted on: October 15, 2024
Job Description:
OverviewPosition: Pathway of Hope Case Manager - - - - - - - - -
- - - - - - - - - - - - - - - - - - Department: Family
ServicesAvailability of Position: Immediate - - - - - - - - - - - -
- - - - - - - - - - - - - - - - - - - - - - - - - -Reports
to:Primary: Family Services and Pathway of Hope Coordinator
-Schedule: Monday - Friday, 8:30am-4pmSalary/Grade: -75
Non-ExemptThe Salvation Army is hiring and offers truly excellent
benefit package to eligible employees including:
- Generous paid time off every year that includes: holidays, up
to 3 personal days, vacation time and sick time.
- Employer funded Pension Plan (company contributions begin after
1 year of employment)
- Comprehensive health care coverage with low cost employee
premiums, co-pays and deductibles
- Eligibility for supplemental insurance plans including Short
Term Disability, AFLAC and Voluntary Term Life
- Flexible Spending Accounts
- Remitted Tuition Program
- Eligibility for the Federal Government's Public Student Loan
Forgiveness Program
- Most importantly - a job with a good purpose!Position Overview:
The Pathway of Hope case manager effectively manages a caseload of
families who seek social services assistance. This worker operates
under a strength-based approach to interview applicants, determine
eligibility, develop case plans for self sufficiency including
goals and or budget forms, and maintains a trusting relationship
with clients. The case manager provides social service assistance
to eligible clients and serves as an advocate for the client in
order to acquire services that would enable the client to achieve
their goalsResponsibilitiesDescription of Position: - - - - - - -
- Case Managers will be responsible for the provision of the full
range of case management interventions including engagement of new
clients, completion of comprehensive assessments and action plans,
referrals to services designed to address identified goals and
development of plans to address transition needs with ongoing
documentation of the progress.
- Case Manager will be expected to complete all required client
documentation on Service Point in a timely fashion. They will be
expected to maintain case files for each client that includes all
assessments, action plans, case notes, graduation plans, etc. They
will ensure the quality of local data and reporting of information
that will support National and Territorial Pathway of Hope program
outcomes.
- Case Manager will meet with the divisional regional coordinator
for individual consultation/ supervision to assist with the
management of his or her caseload. Case Manager will participate in
cluster meetings led by the regional coordinator.
- Case Manager will participate in local meetings with the Family
Services Coordinator and Family Services Staff.
- Case worker will participate in Divisional or Territorial
education forums and webinars designed to facilitate their
understanding for a wide range of topics including motivational
interviewing, cultural competency, strength-based case management,
stages of change model, smart goals, time management and
advocacy.
- Case Manager will maintain working relationships with community
agencies to provide comprehensive services for participants and to
stay abreast of current trends and resources available in the
community. Case Manager will communicate with the agencies to get
referrals of possible clients for Pathway of Hope.
- Case Manager will facilitate Financial Literacy Training
Completion for Pathway of Hope Families.
- Case Manager will help with the planning & execution of Family
Events for the POH Families.
- Case Manager will work with the Pastoral Care Representative to
bridge spiritual resources and connect families with the
Corps.
- Case Manager will keep clients informed of all corps programs &
events.
- Case Manager will become acquainted with the Coats for Kids
Program and Christmas Toy Shop events.
- Case Manager will help to keep track of Coats and Toys
inventory. -
- Case Manager will assist with the recruitment of children for
Camp Ladore & the process for sending children to camp.
- Other duties as assigned. -Networking
- As directed, serve as a liaison on behalf of the Salvation Army
Lancaster Corps with community groups in related fields. Work with
community partnerships and inter-agency coordination meetings,
coalitions, committees, and task force as appropriate.
- Maintain awareness of services provided by other local social
service agencies, actively seeking resources for clients through
these agencies.
- Cooperate with efforts of other community agencies to
coordinate services and to communicate about difficult cases,
assuring that valid client information releases are on file when
appropriate and necessary
- Support the Lancaster Corps efforts to approach clients from
the Salvation Army's holistic approach put forth in the local cord
vision statement.
- Participate in internal committees and conferences as requested
by the Corps Officer. -Recordkeeping and reports
- Maintain files on all clients interviewed/serviced including a
description of the presenting problem, workers assessment of client
needs, and record of assistance given or action taken as well as
referrals made to other resources
- Ensure strict standards of confidentiality are met or
exceeded.
- Maintain statistical information on services provided and
outcomes achieved. Analyze data for the recommendation and
implementation of program improvement measures.
- Enter client information into Service Point, in a timely
manner.
- Complete paperwork and fund reports in an accurate and timely
manner.
- Provide regional coordinator with information needed for
monthly or quarterly reports.
- Present reports to Family Services Coordinator, Advisory Board
or Corps Council as requested.
- Report any problems or inconsistencies concerning records,
statistics and reports to the Corps Family Service Coordinator and
Regional Coordinator.
- Perform all other duties as
assigned.QualificationsRequirements:
- Bachelor of Social Work Degree, Master's degree preferred.
- A minimum of 3 years of experience in case management.
- Proven and ability to lead the clients in financial, spiritual,
and life coaching
- Bilingual, Spanish preferred.
- Meets the Child Protection Clearances required by PA Act 153 to
include PA Child Abuse History Clearance, PA State Police Criminal
Record Check and FBI Criminal Record Check.
- As a Mandated Reporter, must provide proof of having completed
training on recognizing and reporting child abuse meeting the
training standards of PA Act 153 of 2014 within 30 days of
employment with recurrent training required every five years
thereafter.
- Must have an understanding of, and appreciation for the Mission
of The Salvation Army.Contact: Please submit your resume and a
cover letter as instructed below: - External candidates interested
in this position please apply online at
http://careers.salvationarmy.org. - Internal candidates interested
in applying for this position please apply at
http://internal-usesalvationarmy.icims.com. No phone calls
please.Updated by the Divisional Human Resources department on
9/5/24.All qualified applicants will receive consideration for
employment without regard to race, color, sex, national origin,
disability or protected veteran status.The Salvation Army's Mission
StatementThe Salvation Army, an international movement, is an
evangelical part of the universal Christian church. - Its message
is based on the Bible. - Its ministry is motivated by the love of
God. Its mission is to preach the gospel of Jesus Christ and to
meet human needs in His name without discrimination. Requisition
No. 2265
Keywords: The Salvation Army Eastern Territory, North Bethesda , PATHWAY OF HOPE CASE MANAGER, Executive , Lancaster, Maryland
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