Senior Regional Revenue Cycle Manager - Remote
Company: Sound Physicians, Inc.
Location: Washington
Posted on: November 13, 2024
Job Description:
Senior Regional Revenue Cycle Manager - Remote Job Category:
FINANCE, ACCOUNTING AND REVENUE CYCLE OPERATIONSHeadquartered in
Tacoma, WA, Sound Physicians is a physician-founded and led,
national, multi-specialty medical group made up of more than 1,000
business colleagues and 4,000 physicians, APPs, CRNAs, and nurses
practicing in 400-plus hospitals across 45 states. Founded in 2001,
and with specialties in emergency and hospital medicine, critical
care, anesthesia, and telemedicine, Sound has a reputation for
innovating and leading through an ever-changing healthcare
landscape - with patients at the center of the universe.Sound
Physicians offers a competitive benefits package inclusive of the
items below, and more:
- Medical insurance, Dental insurance, and Vision insurance
- Health care and dependent care flexible spending account
- 401(k) retirement savings plan with a company match
- Paid time off (PTO) begins accruing immediately upon start date
at a rate of 15 days per year, in accordance with Sound's PTO
policy
- Ten company-paid holidays per yearAbout the Role:The Sr.
Regional Revenue Cycle Manager is responsible for the analysis of
revenue cycle data, developing, planning, organizing and
implementing strategies to improve the overall health of
receivables and the financial impact to our hospital partners and
to Sound Physicians. This position will assist in developing
analyses and processes to proactively support the business and
optimize revenue cycle outcomes. This is a dynamic role that will
interface with many departments across the organization as well as
with our field operators and partners and may have several Regional
Revenue Managers as direct reports. Revenue Cycle is responsible
for oversight of professional billing, vendor management, coding,
quality assurance, and provider enrollment, among other activities
for their assigned specialty. This includes, but is not limited to;
charge capture, claims submission, accounts receivables,
write-offs, denials management, patient financial services, medical
records and payer analysis (e.g. Medicare, Medicaid, Commercial,
and Private Pay).The Details: In this role, there will be travel
required, up to 20% of the time.In this role, you will be
responsible for:
- Collaborating with RC Operations teams to ensure department
standards of productivity metrics such as charge reconciliation,
collection volume and rates, and patient payment SLAs are met and
develop monthly insights into variances
- Having the ability to dig into data, working cross-functionally
to develop fully informed views and insights into the drivers
behind the data, and presenting findings clearly and concisely to
stakeholders
- Accurately gathering, synthesizing, analyzing and communicating
timely relevant information to support decision making and develop
process improvement strategies
- Communicating strategic insights for service line revenue and
ensuring financial and contractual goals and objectives are
properly defined, implemented, tracked and met
- Participating in new hospital activations, collaborating with
key internal stakeholders and client meetings
- Assisting with standardizing workflow processes at the location
level to meet revenue cycle operations needs and to consistently
achieve company key performance metrics
- Performing financial analysis of revenue cycle processes and
reports
- Supporting annual budgeting, monthly financial and revenue
forecasting
- Analyzing FFS (fee for service) collection trending and
providing insights into variances
- Aiding in creating models that connect strategies to measures
of performance
- Contributing to the standardization and process improvement
initiatives within Revenue Cycle
- Providing analytical support and developing tools for company
operations to enhance their skills in detecting both current and
future performance issues
- Preparing narratives, Power Point presentations, graphs, and
reporting for field operations, clients, finance and revenue
cycle
- Developing and preparing ad-hoc reports related to the revenue
cycle
- Handling complex patients' complaints and issues by explaining
company policies and guidelines, as well as policies and guidelines
involving compliance issues with state and federal regulations
- Possessing the ability to manage a team of revenue cycle
managers at the regional level
- Other duties as assignedWhat we are looking for:A successful
candidate will have a demonstrated track record of a combination of
these values, knowledge, and experience:Values:
- Intellectually curious: Demonstrates a genuine interest in
learning new things and wants to know the reason "why" behind the
way things are done
- Driven: Motivated to succeed and get things done at a high
level of achievement
- Strategic thinker: Demonstrates the ability to look at the big
picture and proactively develop a plan of action
- Collaborative: Demonstrates the ability to work well with
others to accomplish a goal and get the work done; takes opinions
of others into consideration; includes others in the
decision-making process
- Resourceful: Proactive willingness to utilize available
information and tools to figure things outKnowledge:
- Bachelor's degree in related field and/or equivalent
combination of education and experience
- Expert knowledge of revenue cycle, healthcare payment models,
physician practice management, and payer contracting
- Effective communicator at all levels in the organization, with
strong oral, written and persuasive skills
- Ability to prepare and present financial analysis to hospital
CFOs, Billing Directors and other key stakeholders
- Ability to prioritize workload and function well in a
fast-paced environment
- Strong quantitative skills with intermediate to expert
proficiency in Microsoft Excel and proficiency in Microsoft Power
Point
- Natural intellectual curiosity with strong research skills
- Ability to maintain strict confidentiality with regard to
protected health information and understands and adheres to Sound
Physicians HIPAA Privacy and Security Policies and Procedures
- Ability to maintain strict confidentiality with regard to
company legal and financial informationExperience:
- 5 years of experience in healthcare as a revenue cycle analyst,
manager or equivalent in a fast-paced and dynamic organization
- 5+ years of experience working in revenue cycle fee for service
billing, preferably hospital medicine with strong analytical and
organizational skills
- Strong background in federal and state laws and requirements
relating to healthcare managementPay Range: This position offers an
annual salary range of $95,000 to $125,000, based on candidate
experience, and geographical location.Sound Physicians is an Equal
Employment Opportunity (EEO) employer and is committed to
diversity, equity, and inclusion at the bedside and in our
workforce. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, gender identity, sexual orientation, age, marital status,
veteran status, disability status, or any other characteristic
protected by federal, state, or local laws.This job description
reflects the present requirements of the position. As duties and
responsibilities change and develop, the job description will be
reviewed and subject to amendment.
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Keywords: Sound Physicians, Inc., North Bethesda , Senior Regional Revenue Cycle Manager - Remote, Executive , Washington, Maryland
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